Zoya 77 Privacy Policy — Your Data, Our Responsibility
This policy details how your personal data is collected, used, and kept secure on the zoya 77 platform. Your privacy is our top priority.
Data Secured
Stored with SSL Encryption on Secure Servers
What Data We Collect
When you register on zoya 77, we collect your name, email address, date of birth, mobile number, and residential details. This information is required for account creation and identity verification — without it, full access to the platform's services is not possible. We only ask for data that is genuinely necessary to provide our services.
For payment-related information, we collect mobile banking numbers including bKash, Nagad, Rocket, and others, along with transaction records. This financial data is used solely to process BDT transactions. Your card number or bank PIN is never stored in our system under any circumstances.
When you use our platform, device information such as your IP address, browser type, operating system, screen resolution, and device identifier may be collected automatically. This technical data is used to maintain platform security and improve your experience.
Your activity on the platform — including game history, betting records, login times and locations, favorite games, and customer support interactions — is also stored. This usage data helps us deliver a better experience and promote responsible gaming.
How We Use Your Data
Your collected data is used primarily for account management, payment processing, customer support, and maintaining platform security. zoya 77 uses your data to ensure every transaction is legitimate and your account remains protected. Any unauthorized access detected triggers immediate action.
By analyzing your preferences and usage patterns, we provide you with relevant game recommendations, special offers, and a personalized experience. This data also helps us improve platform performance, test new features, and resolve technical issues quickly. We never sell your data to advertisers.
We are required to retain certain records to comply with applicable laws and regulations in Bangladesh. Your identity information may be used to meet legal obligations such as fraud prevention, anti-money laundering measures, and age verification.
If you have opted in to receive newsletters or promotional messages, we may send platform updates and offers to your email address or mobile number. You can unsubscribe at any time, and once you do, we will stop sending you marketing communications.
Data Storage & Security
Zoya 77 stores your data on secured servers, and all data transmissions are protected through SSL (Secure Socket Layer) encryption. Account passwords are stored in hashed format — no staff member or administrator can view your password directly. Our systems undergo regular security audits.
Your financial data is kept under strict protection, and payment processing uses only the APIs of registered mobile banking services. We never store complete BDT payment credentials in our database — only the transaction ID and amount are recorded.
Your data is generally retained for the duration your account remains active and for any legally required period thereafter. Even after account closure, certain data may be kept for a defined period to fulfill legal obligations.
Internal data access is restricted to staff with a need-to-know role, and every access is logged. In the event of a data breach, we will notify affected users as quickly as possible and take all necessary action.
Sharing Data with Third Parties
Zoya 77 never sells, rents, or commercially shares your personal data with third parties. However, providing our services may require sharing limited data with trusted partners such as payment processors, game providers, and technology service providers. These partners may only use your data for the specific service they are contracted to deliver.
We may be legally required to provide data in response to lawful orders or demands from government authorities or law enforcement agencies. In such cases, we will only share what is strictly necessary and legally applicable, and where legally permissible, we will endeavor to notify you in advance.
Game providers receive only the minimum data necessary to operate their games and are governed by their own privacy policies. We require data protection assurances from all our service partners, who must maintain standards consistent with ours.
In the event of a business merger or acquisition, user data may be transferred; however, the new entity will be required to adhere to this same privacy policy and notify users accordingly.
Your Rights & How to Reach Us
Every user registered on the zoya 77 platform holds specific rights over their personal data. You can request access to your stored information at any time — either through your account settings or by contacting us directly. We are committed to responding to your request within a reasonable timeframe.
You have the right to request corrections to any inaccurate data we hold about you. Your name, mobile number, and contact details can be updated directly from your account profile page. Changes to identity verification information may require assistance from our customer support team.
You may request the deletion of your account and associated data. However, certain information may need to be retained for a specified period due to legal obligations, which we will clearly communicate to you. Please make sure to withdraw any remaining balance before requesting account deletion.
You always have the right to opt out of marketing communications. You can unsubscribe using the link at the bottom of any email you receive, or by notifying our support team directly. Please note that essential service notifications, such as transaction confirmations, cannot be turned off.
If this Privacy Policy is updated in the future, we will post a notice on the platform and display the date of the latest revision at the top of the policy. For significant changes, you will be notified directly via your registered email or mobile number. Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.
Contact Support
For any privacy-related questions or requests, please get in touch with us:
Email: support@zoya77.bet
Response Time: Within 24 hours on business days
Want to Learn More About Our Policy?
Visit our FAQ page for answers to common questions about privacy, security, and account management.